Delivery & Returns
Standard UK Delivery
Shipping takes approximately 2-3 working days (excluding weekends, bank holidays and our Christmas shutdown between the 23rd to the 4th of January). Unfortunately, we are unable to ship to the Channel Islands, Republic of Ireland and Isle of Man at this time.
- All orders over £30 qualify for free standard delivery, which will be automatically applied at checkout. This is only applicable to orders in the United Kingdom.
-If you are having issues with your tracking or would like any extra information, please contact firstname.lastname@example.org.
Frequently Asked Questions
Returns & exchanges
We don’t currently support returns, however, please get in touch with the team on email@example.com who can best help you.
My order hasn’t arrived yet?
We aim to deliver all UK standard delivery orders in 2-3 working days.
The delivery timescales quoted on our website are estimates, and should only be used as guidance. The vast majority of our orders do arrive within these timescales, however, we would ask that you wait 7 working days past the last estimate day, then contact us at firstname.lastname@example.org.
Christmas & New Year Delivery Information
Our dispatch centre will be closed over Christmas and New Year so our hard-working team can enjoy the holiday season with their loved ones. No orders will be dispatched from 22nd December to 2nd January.
Orders placed during this time will be dispatched on the 3rd of January when we re-open.
For Christmas delivery order before 08:00 19/12/23
For New Year Delivery order before 08:00 21/12/23