Shipping policy

2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. 2.2 Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

2.4 We will not be held liable for any loss caused by you entering your address incorrectly into the website or not collecting a parcel within the courier's timeframe. Should a courier charge us for returning an uncollected item, we reserve the right to charge your card with the cost charged to us by the courier for returning the item to us and for dispatching the parcel again to your nominated delivery address. Current return charges are £5, with a further £5 for the re-delivery within the UK.